We’ve been building snowboards for a long time but every time we’re ready to claim that we’ve seen it all, something new comes along. Let’s get this out of the way right off the bat… Be honest with us! If your board slides down the side of your car and lands on the contact point in the asphalt parking lot then smashes the edge of your board into the base… tell us that. We’ve seen it before! Honesty goes a long way. In those cases, and many other similar cases, we will do our best to help you but it’s not a warranty issue. Since we make all of our boards here in the USA at our factory in Denver, we know what kind of inspections the boards go through before being shipped to our dealers.

If you honestly think you have a warranty issue that is a result of a factory defect, or you need your board to be repaired you can take it back to the place of purchase or any Authorized Never Summer Dealer so they can take a look at the board and help you determine the best course of action, or please fill out the form below to get in contact with our warranty department. The Authorized Never Summer Dealer will call Never Summer’s warranty department and get a RETURN AUTHORIZATION NUMBER (RA#) so that your board can be sent to Never Summer and inspected. If you purchased the product from an authorized online dealer or you physically cannot make it to an Authorized Never Summer Dealer, you can fill out the form below to get the warranty process started. It is always helpful to send photos of the potential warranty issue along with a description of the issue when composing your warranty issue email. You should have already registered your board at neversummer.com/warranty after the purchase of your board. Thank you – but remember that all warranty claims must be accompanied by a sales receipt from the purchase of the board.

*USA customers only. By clicking the button below you have read and agree to our warranty limitations listed lower on this page.

*USA customers only

This limited warranty applies exclusively to Never Summer snowboards purchased from Never Summer Industries directly or an Authorized Never Summer Dealer, and it is specifically extended to the original purchaser of the snowboard.

Snowboards obtained through Pro-Form, or as prizes from events or auctions are not eligible for this warranty.

All snowboards returned to Never Summer for warranty inspection must receive prior return authorization (RA), which can be obtained from an Authorized Never Summer Dealer. All snowboards must be shipped pre-paid and insured. Never Summer assumes no responsibility for damages during shipment. Shipping charges are non-refundable.

All warranty claims must be accompanied by your original proof of purchase.

The following are excluded from this limited warranty:

1. Damage caused by impact, misuse, abuse or neglect.

2. Damage due to stress or over-flexing/heavy compression.

3. Normal wear and tear.

4. Cracks or splits in the topsheet due to impact.

5. Any delamination to the top or bottom sheets due to impact.

6. Stripped inserts due to improper mounting.

7. Damage caused by the use of solvents, adhesives or LOC-TITE.

8. Damage caused by impact with rocks, stumps, logs, rails, concrete, metal, or any other non-snow object.

9. Cracked edges are the result of normal wear and tear or impact. This is NOT a manufacturer’s defect and will not be covered under warranty.

10. Damage due to bindings. For example a bumped base. In most cases, anything with the threaded inserts relates to issues with the bindings or hardware. For example condition of screws, compatibility of screws with discs, length of screws, loc-tite or anything obstructing the threads, disc wear/tear, improper mounting etc.Snowboards obtained through Pro-Form, or as prizes from events or auctions are not eligible for this warranty.