Skip to content
  • Shop
    • Snowboards
      • R.I.P. Edge-Hold Technology
      • Men's Snowboards
      • Women's Snowboards
      • Youth Snowboards
      • Splitboards
    • Collections
      • 2025 Snowboards
      • Jimbo Phillips x Grassroots
      • CG Habitats x NS
      • Big & Tall
      • Shaper Golf
    • Apparel
      • Jackets & Sweatshirts
      • Shirts
      • Headwear
      • Outerwear
    • Accessories
      • Die-cut Stickers
      • Eyewear
      • Gift Cards
  • Company
    • History
      • Interviews
      • Timeline
    • Rewards
      • Fresh Tracks Rewards
      • See Your Rewards
    • Events
      • Demos & Events
      • Factory Tours
    • About Us
      • Contact us
      • Snowboard Team
  • Resources
    • Find A Dealer
      • US Dealers
      • International Distributors
    • Services
      • Warranty/Repair
      • Returns
      • Register Your Board
      • Snowboard FAQ
    • Board Technology
      • Our Snowboard Technology
      • R.I.P. Edge-Hold Technology
      • R.I.P Edge-Hold FAQs
      • Our Snowboard Profiles
      • Materials
    • Find My Board
      • How to Choose a Snowboard
      • Find My Snowboard Quiz
      • Buyer's Guides
      • Snowboard Blog
  • Log in
  • instagram Instagram
  • Facebook
  • YouTube
  • instagram Instagram
  • Facebook
  • YouTube
Logo Logo
  • Shop
    Snowboards
    Snowboards
    R.I.P. Edge-Hold Technology
    Men's Snowboards
    Women's Snowboards
    Youth Snowboards
    Splitboards
    Collections
    Collections
    2025 Snowboards
    Jimbo Phillips x Grassroots
    CG Habitats x NS
    Big & Tall
    Shaper Golf
    Apparel
    Apparel
    Jackets & Sweatshirts
    Shirts
    Headwear
    Outerwear
    Accessories
    Accessories
    Die-cut Stickers
    Eyewear
    Gift Cards
  • Company
    History
    History
    Interviews
    Timeline
    Rewards
    Rewards
    Fresh Tracks Rewards
    See Your Rewards
    Events
    Events
    Demos & Events
    Factory Tours
    About Us
    About Us
    Contact us
    Snowboard Team
  • Resources
    Find A Dealer
    Find A Dealer
    US Dealers
    International Distributors
    Services
    Services
    Warranty/Repair
    Returns
    Register Your Board
    Snowboard FAQ
    Board Technology
    Board Technology
    Our Snowboard Technology
    R.I.P. Edge-Hold Technology
    R.I.P Edge-Hold FAQs
    Our Snowboard Profiles
    Materials
    Find My Board
    Find My Board
    How to Choose a Snowboard
    Find My Snowboard Quiz
    Buyer's Guides
    Snowboard Blog
account Log in icon-search Search Cart
VISIT THE FACTORY IN DENVER AND GET A FREE TOUR!Click here to book a time!
Fresh Tracks Rewards Program. Earn Turns and Save.Learn more
Access Denied
IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts

Refund Policy

Return Policy

Never Summer Industries accepts returns on new, unused items purchased directly from us within 30 days of the original purchase date. All items must be returned in new and unused condition with original packaging, stickers and board cards. You are responsible for return shipping unless the items arrive damaged, defective or you receive a mis-shipment. Refunds typically appear on credit card accounts one (1) billing cycle from the original date of purchase. If your return was a gift, the credit will go to the original purchaser of the item. Gift cards and sale items cannot be returned or exchanged. 

To start a return, please fill out the form below.

Any unused NON-SALE item can be returned within 30 days.

Items purchased at a sale price or with a discount CANNOT be returned

In-Store Returns

Full price/non-sale and unused merchandise purchased from the Never Summer factory can be returned to our factory store in Denver with a receipt. Merchandise must be in new condition with tags on (not worn or used, wet or damaged). Returns will be returned at the same price as originally purchased and tender given back the same way as originally purchased. If no receipt is available, the item can be returned at a current rate in the form of a Never Summer Gift Card, as long as the item is new/unused.

Exchange Policy

Unused full priced merchandise purchased from Never Summer directly can be exchanged for a product of equal or lesser value (purchase price) within 30 days of purchase if you need a different size, color or product. Due to limited inventory, we are unable to hold a product for exchange (This includes sold out snowboards, previous season snowboards, limited edition snowboards, any apparel item, any accessory, or anything else sold by Never Summer Industires at the discretion of the company). It is recommended to place a new order for the correct product. Placing a new order now will expedite the arrival of your new item, and ensure it won’t go out of stock. You may return your original, unused item(s) for a full refund. Refunds will be processed as soon as we receive your return. You will be responsible for shipping costs.

To start an exchange, please fill out the form below.

Any unused NON-SALE item(s) can be exchanged within 30 days.

Items purchased at a sale price or with a discount CANNOT be exchanged

Invalid password
Enter

Sign up and save

Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals.

  • instagram Instagram
  • Facebook
  • YouTube
  • Men's Snowboards
  • Women's Snowboards
  • Youth Snowboards
  • Splitboards
  • Apparel
  • All-Mountain
  • Freestyle
  • Powder
  • Dealer Locator
  • How to Choose a Snowboard
  • Terms of Service
  • Refund policy
  • Do not sell my personal information

CONTACT US

3838 Eudora Way
Denver, CO 80207

303.320.1813

info@neversummer.com

Logo
  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • Shop Pay
  • Visa

Copyright Never Summer Industries 2024 All Rights Reserved | Return Policy | Our Commitment to Accessibility | Privacy Policy | Jobs

Refund Policy